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Paper Mart
2164 N. Batavia St.
Orange, CA 92865

(800) 745-8800
Paper Mart
 

SHIPPING

 
Paper Mart
We Believe In An Exceptional Shipping Experience
At Paper Mart, your order is our number one priority. We pride ourselves in being able to offer a quick and easy shipping experience at an affordable price.

Our Shipping Process
The Paper Mart shipping process begins before your order is placed. Upon checkout, you are able to select the shipping method that works best for you and your order. The shipping method selected as well as your order's total weight and dimensions, will determine your exact shipping freight charge. With this information, you are able to purchase with confidence.

Shipping Or Pick Up Options
Paper Mart offers a variety of shipping options designed to cater to your personal or business needs. To make sure your order arrives quickly and safely, we work with our shipping carriers to negotiate the best delivery options and prices for your order.

Shipping Services We Offer
  • FedEx Priority Overnight®
  • FedEx Standard Overnight®
  • FedEx 2Day®
  • FedEx 3 Day Express Saver®
  • FedEx Ground®
  • FedEx International Ground® (available to Canada)
  • FedEx International Economy® (available to Canada)
  • FedEx Local®
  • Economy Shipping (less than 5 pounds)
  • USPS Priority Mail (select areas)
  • Motor Freight Shipping
  • Paper Mart Trucks (available to Southern California and select cities)

Southern California & Select Cities
For our local clientele and qualifying orders, we are happy to offer a fleet of Paper Mart trucks. For orders over 50 lbs., there is a flat $21.95 delivery charge. Delivery is free for orders over $300 placed by 3:00PM PST.
Our trucks deliver between the hours of 8:00AM and 5:00PM PST depending on their daily route and traffic.
The Paper Mart Trucks Deliver To The Following Areas:
  • Most of Los Angeles, Orange, and San Diego Counties, Upland, Ontario & Chino daily.
  • Most of San Bernardino and Riverside Counties on Tuesday and Thursday.
  • Ventura and South San Diego County on Tuesday and Thursday.
  • Santa Clarita, Newhall, Valencia, Saugus, Canyon Country on Wednesday only.
  • Santa Barbara areas on Wednesday only.
  • Palm Springs areas every 2nd, 4th and when applicable, the 5th Wednesday of month.

Pick Up At Will Call
For your convenience, orders are available for pick up at our Orange, CA facility. To have your order picked up at our facilities, submit your order before 5:00PM PST Monday through Friday and select from the available pick up times for the following business day. Your order will be pulled and waiting for you at your selected time.
Will Call Address & Hours
Address: 2164 N. Batavia Street, Orange, CA 92865-3104
Hours: 8:00AM - 5:00PM PST
Same Day Orders
We understand the urgency of your order and are happy to work with you. For accurate and complete processing of your order, we require a minimum of 3 hours from the order time to pick up time.
  • The cut off time for same day orders is 1:00PM PST.
  • For same day orders, less than $300, there is an additional service fee.

Shipping Restrictions
  • Paper Mart offers shipping to all US addresses and territories, including Alaska, Hawaii, Puerto Rico, Guam, American Samoa, Palau and the US Virgin Islands. We also offer direct shipping to Canada.
  • All orders to Guam, Hawaii, Alaska, Puerto Rico, US Virgin Islands, APO/FPO/DPO will be shipped Priority Mail.
  • Remote Area Surcharges may apply to orders shipped to certain ZIP codes within Alaska and Hawaii.
  • Canadian shipments may incur tariffs, taxes, customs and brokerage fees for which you are responsible. Moreover, the majority of the products that we offer do not fall under the NAFTA agreement. Our shipper will bill you directly.
  • All items are priced extreme net - C.O.D. (charge on delivery) and F.O.B. from our warehouse.
  • Next day delivery is not applicable to orders under 50 lbs. and certain routes. Local orders less than 50 lbs. do not qualify for Paper Mart truck delivery and are shipped via FedEx Ground.
  • Next day delivery is not applicable to orders placed on standard holidays or weekends. Orders placed on weekends will be delivered on Tuesday.
  • Additional fees may incur for circumstances such as address corrections, package re-routing, or remote area surcharge.
  • Additional service fees may incur if special circumstances such as lift gate, inside delivery services, delivery to a residential area, arrival notification, NYC metro charges, schools, and government facilities are required or requested.
  • Paper Mart will add freight charges to invoices. If your order contains freight items, your order will not be charged or shipped until we receive your approval of the shipping charges. Freight quotes are emailed within 24 to 48 business hours of receipt of order.
  • For orders $20.00 or less, there is a $3 handling fee.

For further details regarding Shipping & Deliveries, see our FAQ.
Paper Mart Warehouse Packaging
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