Customer Testimonials

Our customers like us so much that 1 out of 10 new customers tell us they were recommended by a friend!

Of all the internet business I deal with, you guys are the best. I thank you for your fast and accurate delivery, my shipment arrived today in perfect shape. I am still waiting for orders from other companies that were placed a week before this one.

Thank you for excellent service,

I just placed my first order with you and I just had to write to tell you what a wonderful experience I had with your company. I am impressed and very satisfied with your customer service. Everything about my shopping experience was excellent. Your website was user friendly and nicely displayed. Your merchandise selection was wonderful. Your prices are very good. And then, the final phase, your merchandise was very well packed and shipped very quickly. I am totally satisfied and happy with my order. I am a very happy customer.

Thank you for your excellent service from beginning to end.

 I just had to write to let you know how happy I am with your service and
products. I had contacted several other companies to make purchases, and
even placed several orders. You are the only company that processed the
order when promised. The materials I ordered came in great condition, and
are exactly what I wanted, and are just what your website presented them to
be. I don't usually contact companies this way. I'm actually rather new at
ordering merchandise over the internet, and have been a nervous about the
transactions, not knowing what to expect. I am so pleased with your company,
I wish I needed to order more than I do. However, I will let as many people
know about you as possible. Thank you again for your attention to detail,
prompt service, and quality.

Thank you very much. I was very satisfied with the service, product quality, packing of my shipment, communication and responsiveness that Papermart provided to me on my 1st order. Considering I am in New York, the service was as good as it could have been if I were in California. Feel free to use me as a reference in any way you may wish.

The main reason I wrote was to let you know that you definitely do have the lowest prices offered, and I've been spreading the word about you to everyone I know that needs any type of packaging products.  Every supply catalog I receive I compare to yours, and none that I have received so far has beaten your prices.   As a business owner, I can't thank you enough.  

Keep up the great work!  You definitely have a faithful customer with me!

WOW! I LOVE YOU GUYS... I have a small online business and work
very hard to give excellent customer service.  You are truly the
best and I will continue to send business your way. Please thank
everyone involved!

I work in marketing and tend to demand high customer service.  I have been extremely pleased with the customer service Paper Mart has provided and intend on purchasing from you again, as well as promoting you to others.

Best Regards,

Thank you for the incredible quick response, courteous service, and professional handling of my order!

My initial search for gift boxes was very frustrating with other manufacturers; shipping options were inflexible and expensive and many of my phone calls were not returned. My first experience with Paper Mart was extremely positive and I look forward to doing business with your company in the future.

We placed an order with you for a bundle of Air Bubble Cushioning. Your company was Fantastic!  They delivered our order the following morning. All of your people were courteous, friendly, and helpful; from the one answering the phone to the one making the delivery.
You are certainly to be congratulated on your excellence !  I am really looking forward to doing business with you.

Also, I would like to comment on your fabulous web site !   It is magnificent !

It is so refreshing in today's age to find a company such as you !

Sincerely,

> I just wanted to send a quick note to let you know how superb your
> service is.  I placed an order earlier this week and it arrived in less
> than two days.
>
> Kudos to you and all you staff.  I will recommend you to whomever and
> whenever I can.
>
> Thanks a bunch and happy holidays,

I just wanted to let you know that I am very impressed with the boxes, but I'm especially impressed with your service!!!  I placed my order for the boxes and expected to receive them on Saturday.  I received them on Thursday and can't tell you how grateful I am!!!  Thank you so much!

Tried to get the same product closer and it was double the price.  Shipping was very reasonable.  Recommended Paper Mart to 3 other companies.

 Forest Hills NY

Thank you!  I love all the ribbons and papers I got from you--the gold ribbon is the best I have ever used!  I will need more as I have used it on EVERYTHING, so I'll be in touch soon. Thanks for making my holiday work go easier.

Little did I know, but when I finally stumbled upon Paper Mart using Google, that I would be in for a rude awakening. My task was to procure storage boxes for less than the $5.40 each we last paid at Staples.

Rude Awakening #1 Exact same quality box for $1.55 each. Since we use them by the thousands, the savings is substantial. But there must be a catch, I thought. I found the other companies I contacted were either high in price, located too far away, and one company that was recommended to me, refused to call me back with prices.

Rude Awakening #2 Stephanie was a pleasure to work with and handled the order perfectly, even set up different drop off points. Still there must be a catch, I thought.

Rude Awakening #3 Delivery was on time, hassle free, and let me tell you Mr. Mike Akine from the Distribution Department, your drivers Ron and Victor both hand carried a total of 1000 boxes to remote places in our shop. I didnt have to lift a finger. And these stacks are huge.

Thank you Paper Mart, your personnel, pricing and product are all the best I've ever seen, and I have been in the workforce for over thirty years.

And best of all, you opened up my bitter old eyes to a company that finally cares about its customers, unlike the competition who wont be getting my return orders anymore.

Best Regards and Good Job,